Prevention and Management of Violence and Aggression and Workplace Violence  Courses

BTEC Level 2 Award in Breakaway and Self Defence

Price: £150.00 + VAT

Course Description

The aim of this course is to instruct employed staff in customer-facing roles, who may be exposed to the risk of physical violence at work, in the underpinning legal knowledge and physical skills necessary to enable them to be able to defend against a physical assault whilst undertaking their employed duties. The aim of this course is to instruct people in the simple yet effective breakaway (disengagement) and self-defence skills to enable them to protect themselves when faced with the risk of physical violence in a situation of serious and imminent threat to their personal safety. 

Our full day Self Defence and Breakaway Skills Course is a blend of theoretical and practical learning. The course is designed to give you the physical and verbal skills needed to diffuse and protect yourself in a conflict situation as well as an understanding of the various theories, concepts and laws surrounding personal safety. By combining classroom-based learning with the practical application of self-defence skills and techniques, you will leave our course with a deeper understanding of how to avoid conflict situations arising as well as what to do if you are required to physically defend yourself.

This BTEC Level 2 in Breakaway and Self Defence course has been designed to educate individuals who are exposed to the risk of physical violence when trying to make a safe escape. By enrolling in this self-defence course you will not only learn the legal context needed to act appropriately in hostile situations but also a range of physical skills that are essential in allowing you to provide a successful defence against a physical attack. 

This course provides a nationally recognised certified qualification.

Who should attend

Anyone who may be at risk of physical assault whilst undertaking their employed duties. Door Supervisors, Security Operatives, Courtroom Security Staff, Care Staff, Education & Teaching Staff, Retail Staff, anyone who is expected to physically intervene.

Instructors

We only use Instructors who are Qualified and hold a Level 3 Advanced Award in Physical Restraint Instruction and who are registered with the National Federation for Personal Safety. 

On the course, you will learn

  • Understanding Reasonable Force
  • The Human Rights Act
  • The Health & Safety at Work Act
  • Understanding the difference between Self Defence and Martial Arts
  • Legally compliant techniques
  • Anxiety vs Performace

Course Benefits

By the end of this training course delegates will:

  • Have a nationally recognised qualification
  • Have a cross-sector qualification
  • Understand the law to protect themselves and others
  • Have the physical skills to handle potentially violent situations

Course Objectives

To successfully achieve the award delegates will be expected to:

  • Understand the Law in relation to the use of physical force for personal defence of self and others
  • Demonstrate the appropriate and effective physical skills for the purpose of breaking away and defending against a violent assault

Pre-Registration Requirements

Candidates who register for this award must have:

  • The physical capability to be able to undertake physical skills training
  • The personal ability to undertake classroom training and sit written exam papers

This is a one-day duration course and on completion, all successful delegates will be awarded their Level 2 accreditation.

Assessment

This course can be assessed either as a BTEC Level 2 Award licensed via the National Federation for Personal Safety or we can run it as an ‘in-house’ course.

For group bookings – The delivery of this course can be provided on an in-house basis at the client’s location. We offer a group booking discount for this course.

For multiple purchase discounts or to find out if discounts are available on mixed purchases please contact us.

BTEC Level 2 Award in Disengagement and Non-Restrictive Physical Intervention Skills

Price: £250.00 + VAT

Course Description

This qualification is designed to provide training for people in skills in non-restrictive (for low-level challenging behaviour) physical intervention and disengagement skills in the workplace to deal with vulnerable young people or vulnerable adults, or whose staff perform security functions that have to deal customers or service users who display ‘challenging’ behaviour and who therefore need training in low-level / non-restrictive physical intervention and disengagement skills.

The aims of this course is to provide broader and enhanced skills for those people in job roles where they regularly manage conflict and who require training in physical intervention skills

This course provides a nationally recognised certified qualification.

Who should attend

It’s aimed at individuals, who have already taken part in some form of conflict management training (involving non-physical ways of managing and avoiding conflict), and whose job roles mean that they also need training in disengagement and non-restrictive physical intervention skills. 

This course will benefit the protective and security industries (door supervisors, static and patrolling security guards, court security officers, close protection officers), Ambulance workers, Accident and Emergency staff, NHS security staff, nurses working with disturbed patients, staff working with children in residential settings, people working with adults who exhibit challenging behaviour, school staff, including special needs schools, teachers and nominated teaching assistants.

Instructors

We only use Instructors who are Qualified and hold a Level 3 Advanced Award in Physical Restraint Instruction and who are registered with the National Federation for Personal Safety. 

On the course, you will learn

  • ‘Physical intervention.’
  • ‘Restrictive intervention’ in terms of low-level restrictive and highly-restrictive interventions.
  • ‘Non-restrictive intervention.’

Explain

  • The concepts of ‘reasonable force’, ‘necessity’ and ‘proportionality.’
  • How legislation and guidance relating to disengagement and physical intervention impacts upon work when performing security functions.
  • What should happen after an incident in terms of reporting and support.

Identify

  • Control measures that reduce the risk that physical intervention will be required.

Describe

  • The factors that increase the likelihood that physical intervention will be required.
  • The individual factors that may increase the risk of injury.
  • The situational factors that may increase the risk of injury.
  • How to reduce risks associated with physical intervention.
  • Non-physical methods that can be adopted to pre-empt or defuse conflict.
  • The principles of disengagement and physical intervention.

Demonstrate

  • Methods to protect themselves or others from assault.
  • How to disengage from grabs and holds.
  • A method to rescue a person from a stranglehold.
  • A method of physically prompting and guiding a person.
  • The use of a non- restrictive standing hold that can be used as an escort.
  • Non-restrictive methods to manage behaviour in seated positions and on the floor.

Course Benefits

By the end of this training course delegates will:

  • Have a nationally recognised qualification
  • Have a cross-sector qualification
  • Understand the law to protect themselves and others
  • Have the physical skills to handle potentially violent situations

Course Objectives

The BTEC Level 2 Award comprises three units. One is a Core Unit which must be completed and two are Specialist Units of which the learner must choose one of and they are as follows:

Specialist Units

Unit 1: Law and Risks of Physical Intervention When Working with Children and Vulnerable Adults (10 Hours);

or

Unit 2: Law and Risks of Physical Intervention for People Performing Security Functions (10 Hours)

Core Unit

Unit 3: Non-restrictive Methods of Disengagement and Physical Intervention (10 Hours).

Learners must complete either Unit 1 or Unit 2, plus Unit 3.

Pre-Registration Requirements

Candidates who register for this award must have:

  • The physical capability to be able to undertake physical intervention skills training and will be required to fill in a confidential medical questionnaire. 
  • The personal ability to undertake classroom training and sit written exam papers

This is a two-day duration course and on completion, all successful delegates will be awarded their Level 2 accreditation.

Assessment

This course is continually assessed over the 2 days. 

This course can be assessed either as a BTEC Level 2 Award licensed via the National Federation for Personal Safety or we can run it as an ‘in-house’ course.

For group bookings – The delivery of this course can be provided on an in-house basis at the client’s location. We offer a group booking discount for this course.

For multiple purchase discounts or to find out if discounts are available on mixed purchases please contact us.

BTEC Level 2 Award in Disengagement and Physical Intervention Skills

Price: £350.00 + VAT

Course Description

This qualification is designed to provide training for people in skills that range from the non-restrictive (for low-level challenging behaviour) to the more restrictive (for higher-level challenging, aggressive or violent behaviour) physical intervention and disengagement skills in the workplace to deal with vulnerable young people or vulnerable adults or whose staff perform security functions. 

This qualification is designed to provide training for people, who may need to use physical intervention skills in the workplace to deal with people who display ‘challenging’, aggressive or violent behaviour. The aim of this course is to instruct staff in customer facing roles, who may be exposed to the risk of physical violence at work, in the underpinning legal knowledge and physical skills necessary to enable them to be able to avoid, defuse, and escape from a physical assault at work or otherwise.

This course provides a nationally recognised certified qualification.

 

Who should attend

It is aimed at individuals, who have already taken part in some form of conflict management training (involving non-physical ways of managing and avoiding conflict), and whose job roles mean that they also need training in disengagement and physical intervention skills, ranging from the non-restrictive (for low-level challenging behaviour) to the restrictive (for higher-level challenging, aggressive or violent behaviour).

This course will benefit the protective and security industries (door supervisors, static and patrolling security guards, court security officers, close protection officers), Ambulance workers, Accident and Emergency staff, NHS security staff, nurses working with disturbed patients, staff working with children in residential settings, people working with adults who exhibit challenging behaviour, school staff, including special needs schools, teachers and nominated teaching assistants.

3 Day course for anyone who may be at risk of physical assault whilst undertaking their employed duties.

Instructors

We only use Instructors who are Qualified and hold a Level 3 Advanced Award in Physical Restraint Instruction and who are registered with the National Federation for Personal Safety. 

On the course, you will learn

 

  • ‘Physical intervention.’
  • ‘Restrictive intervention’ in terms of low-level restrictive and highly-restrictive interventions.
  • ‘Non-restrictive intervention.’

Explain 

  • The concepts of ‘reasonable force’, ‘necessity’ and ‘proportionality.’
  • How legislation and guidance relating to disengagement and physical intervention impacts upon work when performing security functions.
  • What should happen after an incident in terms of reporting and support.
  • Which types of physical intervention carry a high risk and should be avoided.

Identify

  • Control measures that reduce the risk that physical intervention will be required.

Describe

  • The factors that increase the likelihood that physical intervention will be required.
  • The individual factors that may increase the risk of injury.
  • The situational factors that may increase the risk of injury.
  • How to reduce risks associated with physical intervention.
  • Non-physical methods that can be adopted to pre-empt or defuse conflict.
  • The principles of disengagement and physical intervention.

Demonstrate

  • Methods to protect themselves or others from assault.
  • How to disengage from grabs and holds.
  • A method to rescue a person from a strangle hold.
  • A method of physically prompting and guiding a person.
  • The use of a non- restrictive standing hold that can be used as an escort.
  • Non-restrictive methods to manage behavior in seated positions and on the floor.
  • A two-person restrictive standing hold that can be used as an escort.
  • A two-person restrictive seated hold.
  • A team method to separate people fighting.
  • How to support a person to and from the floor.
  • How to restrict a person’s movement when in a horizontal position.
  • How to move a person held horizontally to a safer position.

Course Benefits

By the end of this training course delegates will:

  • Have a nationally recognised qualification
  • Have a cross-sector qualification
  • Understand the law to protect themselves and others
  • Have the physical skills to handle potentially violent situations

Alternative Physical Intervention for Door Supervisors – SIA Exemption

In addition, Pearson has announced that the Security Industry Authority (SIA) has confirmed that learners who have achieved the BTEC Level 2 Award in Disengagement and Physical Intervention Skills are exempt from having to undertake the Physical Intervention Skills Module 4 Unit of the Level 2 Award in Door Supervision and the Level 2 Award in Upskilling for Door Supervisors. The main benefit here for learners is that this qualification not only covers ‘Non-Restrictive Methods of Disengagement and Physical Intervention’, it also covers more ‘Restrictive Methods of Physical Intervention’.

Therefore, undertaking this Award should eliminate the need for any additional ‘top-up’ training to bridge the gap between the Module 4 PI Unit of the DS Course, the scope of which only provides for instruction in ‘Non-Aggressive Defence’ and ‘Non-Restrictive Physical Intervention’.

If you are applying for your Door Supervisors licence for the first time, then the qualification must have been achieved less than three years prior to the application.

If you are applying for a licence renewal applications, the qualification will be accepted even if it is over three years old, unless there has been a gap greater than three years between holding your initial licences (a gap may be due to expiry or revocation of the previous licence).

Course Objectives

The BTEC Level 2 Award comprises four Units comprising of 2 x Core Units and 2 x Specialist Units. To successfully pass the course a learner must pass the 2 x Core Units and 1 of the Specialist Units.

Specialist Units

Unit 1: Law and Risks of Physical Intervention When Working with Children and Vulnerable Adults (10 Hours);

or

Unit 2: Law and Risks of Physical Intervention for People Performing Security Functions (10 Hours)

Core Unit

Unit 3: Non-restrictive Methods of Disengagement and Physical Intervention (10 Hours)

and

Unit 4: Restrictive Methods of Physical Intervention (10 Hours)

Pre-Registration Requirements

Candidates who register for the BTEC Level 2 Award in Disengagement and Physical Intervention Skills must have:

  • The physical capability to be able to undertake physical intervention skills training and will be required to fill in a confidential medical questionnaire. 
  • The personal ability to undertake classroom training and sit written exam papers

This is a three-day duration course and on completion, all successful delegates will be awarded their Level 2 accreditation.

Assessment

This course is continually assessed over the 3 days. 

This course can be assessed either as a BTEC Level 2 Award licensed via the National Federation for Personal Safety or we can run it as an ‘in-house’ course.

For group bookings – The delivery of this course can be provided on an in-house basis at the client’s location. We offer a group booking discount for this course.

For multiple purchase discounts or to find out if discounts are available on mixed purchases please contact us.

NFPS Level 2 Course in The Use of Force to Control and Restraint Pupils

Price: £175.00 + VAT

Course Description

The aim of this course is to provide guidance and instruction for school staff in the underpinning legal knowledge and physical skills necessary to enable them to be able to control and restrain pupils in line with current UK Law and Guidance, This course that covers some of the legal implications which may be of help to you. Restraint Training for Teachers and Teaching Staff, specifically designed for managing violent and aggressive behaviour is now available. Created in line with the Department for Education’s guideline document, Use of Reasonable Force: Guidance for Head Teachers, Staff and Governing Bodies, The NFPS Level 2 Course in the Use of Force to Control and Restrain Pupils is designed with the core aim of providing guidance and instruction for school staff in the underpinning legal knowledge, confidence and physical skills necessary to enable them to be able to control and restrain pupils in a safe and ethical manner.

Restraint training and Physical Intervention skills may be needed in some education environments and situations to manage challenging behaviour safely, effectively and without compromising the pupil/staff relationship. Promoting and safeguarding the welfare of all pupils and staff is critical, including that of the pupil concerned. Our restraint training for teachers packages are based on natural movements and techniques that do not rely on strength or aggression.

“It is advisable that at least one member of staff in every school has received recent training, by expert-accredited providers in physical intervention and restraint techniques.” Ed Balls – Secretary of State for Children, Schools and Families 2010

This one day course examines the law in relation to children, physical intervention, restraint and manual handling as well as teaching staff physical skills including disengagement, non-aggressive defence techniques, guiding and low level holds.

Who should attend

This course will benefit staff working with children in residential settings, people working with children who exhibit challenging behaviour, school staff, including special needs schools, teachers and nominated teaching assistants.

This 1 Day course for anyone who may be at risk of physical assault whilst undertaking their employed duties.

Instructors

We only use Instructors who are Qualified and hold a Level 3 Advanced Award in Physical Restraint Instruction and who are registered with the National Federation for Personal Safety. 

On the course, you will learn

The course will cover the following areas related to restraint in education settings:

  • The relevant sections of the Education Act 2011
  • The Common & Criminal Law and in relation to the use of physical force for the purpose of controlling and restraining pupils.
  • The relevant sections of the Education and Inspections Act 2006 in relation to the use of force to control and restrain children.
  • The Department of Education Guidance for Schools in England issued in 2011.
  • The relevant sections of the Children Act 1989, the Human Rights Act 1998 and the United Nations Conventions on the Rights of the child in relation to the use of physical force.
  • How to minimise the risk of death by positional asphyxia and the risk of injury to staff and children in line with current statute and guidance.
  • The Health and Safety requirements of using force in the workplace.
  • What techniques should not be used, consistent with Coroners recommendations and various reports, guidance and statistical evidence into the use of children.
  • How to apply the appropriate and effective physical skills competently for the purpose of controlling and restraining violent children.

 

Assessment

This course is continually assessed over the 1 day. 

This course can be assessed either as an NFPS Level 2 Award licensed via the National Federation for Personal Safety or we can run it as an ‘in-house’ course.

For group bookings – The delivery of this course can be provided on an in-house basis at the client’s location. We offer a group booking discount for this course.

For multiple purchase discounts or to find out if discounts are available on mixed purchases please contact us.

NFPS Managing Challenging Behaviour for Staff Working in Elderly Services

Price: £250.00 + VAT

Course Description

This Managing Challenging Behaviour for Staff working in Elderly Services course will help staff to improve the lives of people who display challenging behaviour as it is concerned with how staff can support service users to replace the behaviours with positive actions. This course supports care workers by identifying what they can and cannot do, gives advice as to how they can remain safe, keep service users safe and act within organisational, local and national procedures. This course will appeal to staff from a variety of social care settings. Staff will be supporting adults who display behaviours considered to challenge, in settings ranging from residential care, respite care, day services, educational provision and the voluntary sector. 

If you work in or manage a care home, it’s important you’re able to diffuse and manage conflict at all times. Are you and your staff effectively trained to handle aggressive and challenging behaviour?. Could you handle a difficult or aggressive person in a safe and legal manner? Would you know how to guarantee the safety of you and those around you?. This course addresses these issues and will show you step by step how to handle conflict and aggression in the most effective way. 

Who should attend

This Managing Challenging Behaviour Course for Staff working in Elderly Services is suitable for anyone working with the general public who may find themselves in potential situations of conflict.

  • NHS Staff – Ambulance staff, Accident and Emergency staff, NHS Security staff, nurses working with disturbed patients, etc
  • Staff working with Adults who exhibit ‘Challenging Behaviour’
  • Manage an NHS or independent residential care home of any kind. It may be a nursing home for older people, a specialist dementia unit or community unit for adults with learning disabilities
  • Are looking for effective conflict resolution challenging behaviour training for your care providers (entry level or top-up training) to improve safety, reduce risk and improve your quality of care
  • Have specific training needs for dealing with the challenging behaviour of service users who have dementia, including Alzheimer’s
  • Want to reduce or eliminate restraint and minimise the need for physical intervention to keep your staff and service users safe
  • Want training that will help your care staff work as a team when managing conflict
  • Need to meet your legal obligations and regulatory requirements

This 2 Day course for anyone who may be at risk of physical assault whilst undertaking their employed duties.

Instructors

We only use Instructors who are Qualified and hold a Level 3 Advanced Award in Physical Restraint Instruction and who are registered with the National Federation for Personal Safety. 

On the course, you will learn

 

  • Define challenging behaviour and the function it provides for their patients/service users
  • Identify the key triggers that can cause conflict
  • De-escalate aggressive people
  • Clarify the difference between emotion, aggression and violence
  • Diffuse volatile situations
  • Explain the different warning and danger signs and describe the use of distance when dealing with conflict
  • Explain the use of ‘reasonable force’ as it applies to conflict management
  • Explain the personal and environmental factors that influence challenging behaviour and plan how to reduce them
  • Handle sensitive situations with skill and diplomacy
  • Cope with emotions – theirs and other people’s emotions
  • Become more confident about dealing with violence and aggression by identifying types of behaviour and violent aggressive behaviour triggers
  • Know the health and safety issues regarding violence and aggression in the workplace
  • Recognise and understand how their own body language and methods of communication can affect others
  • Realise that defusing and de-escalating situations are by far the best way of dealing with a potentially violent or aggressive situation.
  • Identify a range of positive behaviour management techniques to reduce the number of challenging behaviour incidents and de-escalate challenging behaviour when it does occur
  • Work as a team to decide how to objectively observe and record behaviour, so individual interventions can be created and consistently applied to best suit patients/service users

Managing Challenging Behaviour Training Course Benefits

By the end of this training course delegates will be able to:

  • Identify Key Triggers that can cause conflict
  • Learn how to de-escalate aggressive people
  • Learn how to diffuse  volatile situations
  • Proven step by step techniques for dealing with difficult circumstances
  • A blueprint for dealing with potentially violent scenarios

Managing Challenging Behaviour Training Course Objectives

By the end of the course, delegates will be able to:

  • Describe common causes of conflict
  • Describe two forms of communication, i.e. verbal and non-verbal
  • Give examples of communication breakdown
  • Explain three examples of communication models that can assist conflict in conflict managing difficult behaviour
  • Understand patterns of behaviours that may encounter during different interactions
  • Explain the different warning and danger signs
  • Give examples of impact factors
  • Describe the use of distance when dealing with conflict
  • Explain the use of “Reasonable Force” as it applies to conflict managing difficult behaviour
  • Describe different methods for dealing with possible conflict situations

By the end of the course those attending will have been helped to:

  • Become more confident about dealing with violence and aggression by identifying types of behaviour & triggers to violent aggressive behaviour
  • Know the Health & Safety issues regarding violence & aggression in the workplace
  • Recognise and understand how their own body language and methods of communication can affect others
  • Realise that defusing & de-escalating situations are by far the best way of dealing with a potentially violent or aggressive situation
 

Assessment

This course is continually assessed over the 2 days. 

This course can be assessed either as an NFPS Level 2 Award licensed via the National Federation for Personal Safety or we can run it as an ‘in-house’ course.

For group bookings – The delivery of this course can be provided on an in-house basis at the client’s location. We offer a group booking discount for this course.

For multiple purchase discounts or to find out if discounts are available on mixed purchases please contact us.

Our Accreditations

Pristine Safety and Security are a Fully Approved, Licensed and Insured Centre with The National Federation For Personal Safety (NFPS)

Our Trainers have been personally trained, vetted and audited by NFPS Ltd, to ensure that they have the appropriate resources, skills and training to be able to deliver  BTEC Level 2 Awards to a competent standard. As a minimum, all our trainers, have successfully achieved the following qualifications: BTEC Level 3 Advanced Award in Physical Restraint Instruction.

All qualified NFPS Trainers who hold the BTEC Level 3 Advanced Award in Physical Restraint Instruction will also have the following logo on their website and are competently qualified to deliver our range of BTEC Level 2 Awards.